The New Workspace & why collaboration technologies will make the difference

Meet the new workspace. (Not the same as the old office.)

Without trying to sound too alarmist, we have some news. The old “Office”, that sombre box filled with beige or grey cubicles, set up with a phone and desktop computer, flanked by a series of similarly bland meeting rooms, is dead. At the very least, if you’re looking to attract talented, and enthusiastic employees to drive your business, it’s on its last legs.

Speak to virtually any worker out there and they’ll tell you: workspaces need to reflect today’s location-flexible, always-on lifestyles. Thanks to the rapid development of technologies like smartphones, video-chat services and collaboration apps, people expect seamless connections and trouble-free collaboration.

The reality of the workplace is, companies are competing for business and talent.  In order to stay ahead of the pack, they need to adapt and make the transformation necessary to compete and win. Simple, right?


According to a recent study by Bain & Company, only 5% of digital transformation programs meet their goals.


That sobering statistic should give any company pause for thought. Even in traditional sectors like government and banking, cubicle farms are giving way to “hot desks”, offsite flexibility and video-conferencing. Too often however, these organizations make critical errors by employing technologies that are slow, cumbersome and difficult to update.

Breathing life into the “New Workspace”

When making the digital transformation, IT needs to keep a few things top of mind. For starters, network infrastructure has to move as fast as your business. When poor connectivity or technology glitches slow the pace of the day, more than internal and client time is wasted, morale and reputation can be significantly impacted. Providing an effortless and rich end user experience is essential.

Put the focus on user adoption

Which brings us to the crux of the issue, and the key to making a successful digital transformation: user adoption. When road mapping a collaboration strategy, IT leaders need to include all business units and stakeholders in the decision-making process. What are their individual needs and desired outcomes? What do they expect from new technologies, and how will they measure success?

Without stakeholder buy-in, the digital transformation journey can fail before it even begins.  Always, the end goal must be breaking down silos, to create cross-functional teams that work together and hold one another accountable.

Flexibility is the name of the game

Above all, the trick to digital transformation is creating a “digital mindset and understanding that nothing can stay static for too long. Infrastructure needs the flexibility to accommodate new technology and changing business practices, as much as employees need the flexibility to connect from anywhere.

Are you ready for life in the new workspace?