Organizations continuously search for strategies to strengthen their competitive advantage in their market place. Adopting new technology solutions to improve customer service, employee productivity and operational efficiencies can be challenging.
Problem areas include:
- Infrastructure readiness
- System interoperability
- End user adoption
Unified Communications is a very effective IT solution that has the capability of re-engineering business processes to overcome these common challenges.
Extend your business reach by adopting technology that can handle voice & data communications simultaneously without sacrificing security and network uptime.
Using Unified Communications to create workspaces that provide the right communication and collaboration tools is an effective way to streamline information delivery and accessibility. Enabling employees, customers and partners to work using any device, at any time, and from anywhere, minimizes team downtime.
End to End Networks’ Unified Communications portfolio includes various solutions designed to accommodate any sized business.
IP Telephony extends consistent communication services to all employees through an integrated voice and data solution. Companies can take advantage of collaborative messaging features such as Voicemail to Email, Visual Voicemail, Single Number Reach and Extension Mobility.
Voice Over IP (VoIP) enables voice communications to traverse across public or private data networks allowing for an efficient centralized call-processing system. Head offices, branch sites and mobile workers all access the same IP Telephony system across the network reducing the number of phone lines needed.
Unified Communications applications are added to IP Telephony systems to increase communication efficiency and user interactions. By incorporating applications, businesses can realize a greater value from their integrated voice and data platform. Creating a collaborative workspace by deploying Presence and combine instant messaging, multiple dialing methods and the ability to check employee status in one easy to use interface.